Who could it be?
Liu Zhangpeng curiously asked, "Just went over to say hello, didn’t stay to dine with them?"
Liu Yunong shook her head, "No, just like I said earlier, just went over to say hello, we didn’t know each other before. But because the dishes were so good, Chef Kang called him over to meet."
Liu Zhangpeng couldn’t help but inquire, "Boss, who is this person you mentioned?"
Liu Yunong said, "Xiaofu, Chef Kang went to eat at Qianlima a few days ago."
Liu Zhangpeng suddenly understood, so it was Fu Yu!
No wonder...
Wait, why does it feel so natural to know it’s Fu Yu?
Oh gosh!
What’s going on?
Wang Yulong, nearby, was also curious about how Fu Yu discerned Kang Guijie’s dining preferences from his dining situation.
After all, being suddenly called over to greet someone, the attention should be on Kang Guijie.
Even if you glance at the dining situation, what could you see in just a few words?
Thinking of this, Wang Yulong asked, "How did Xiaofu determine Chef Kang’s dietary preferences?"
Liu Yunong replied honestly, "Because Chef Kang thought he had good culinary skills, so he called him over to get acquainted. He judged Chef Kang’s dietary preferences from the leftover dishes on the table... It was all over in five or six minutes, considering the back kitchen is quite busy, and they weren’t familiar with each other, it was just a greeting."
Wang Yulong and Liu Zhangpeng exchanged a glance.
Liu Zhangpeng swallowed. What kind of expert does Qianlima have to make someone progress so quickly?
Wang Yulong: "Not a single dietary restriction was missed?"
Liu Yunong nodded, "No, Chef Kang was quite happy earlier, saying that all his dietary restrictions were avoided, and he was very satisfied with his meal."
Wang Yulong was quite moved and couldn’t help glancing at his apprentice.
Look at him...
Liu Yunong looked at everyone and said, "Chef Kang was very satisfied with today’s menu, especially since the dishes were customized entirely to his liking, so he even expressed his thanks. However... this also indirectly gave us a hint."
"Even Xiaofu is able to know a customer’s dining preferences without communication or inquiry, yet everyone should ask themselves, can you accurately judge based solely on the customer’s dining situation?"
With that one sentence, everyone fell silent.
Liu Zhangpeng couldn’t help but self-reflect.
Honestly, if he hadn’t known the customer’s preferences in advance, he wouldn’t have thought to observe the customer’s dining situation.
It’s not just because he works in the back kitchen and has little contact with customers, but because he simply wasn’t aware of this aspect.
It’s not just Liu Zhangpeng; even other assistants couldn’t help but reflect.
If they observed carefully, maybe they could too...
Liu Yunong’s expression turned serious, and she said earnestly, "As a chef, you work in the back kitchen now, but suppose the store reform and sets up a cooking area in the front hall to cook in front of customers. If there are no servers, and it’s up to the chef to handle it, could you still cook while asking customers what they do and don’t eat? If customers are willing to cooperate, that’s fine. But if you encounter a difficult situation, can you provide suitable ordering suggestions for customers based on their dining situation?"
Speaking of this, Liu Yunong’s eyes even lit up.
Many chefs nowadays have lost the ability to innovate independently, spending all day in the kitchen, cooking behind closed doors based on various order forms.
"I’m not saying everyone isn’t doing well enough; I mean that every chef, since you’ve entered this line, must strive to improve your culinary skills and serve customers better. Meanwhile, never forget to pay attention to customers’ dining preferences to innovate and improve dish flavors and presentation."
"No matter when, only by better catering to customers’ preferences can you remain at the forefront of the food industry."
"Otherwise, our peers will mock us for only using ancestral recipes, old flavors, old style dishes, old style tastes, old style plating, and not knowing how to innovate. Can you forever be accepted by customers this way?"
At the last sentence, Liu Yunong’s voice noticeably rose a few notches!
Everyone’s mind was filled with this question, unable to let it go for a long time.
"Can you still be accepted by customers forever if you leave our ancestral cooking recipes from the store?"
The crowd in the back kitchen couldn’t help but clench their fists tightly.
This sentence was like a sharp fine needle, piercing right into their hearts.
Innovation.
Research on the improvement and innovation of existing dishes.
This is highly valued by all back kitchen staff members.
It’s also something almost all bosses do, even going so far as to use various reward measures to encourage and motivate the enthusiasm of their back kitchen staff.
As times progress, people’s tastes begin to improve and change.
Want constantly packed guests, sticking to old rules is very undesirable.
As long as you strive for innovation and find ways to improve, better catering to customers’ dining habits and preferences, you can maintain a flourishing business, gaining customers’ recognition and love.
Liu Yunong announced, "I’ll communicate with Manager Li at headquarters about this matter, and we should also appropriately arrange for back kitchen staff to effectively analyze and judge the day’s leftover quantity based on after-dining situations."